Legal notice

* Legal Name / Seller:

Torqam

* Representative:

Ren Nakano

* Physical Address:

194-0022, Tōkyō Machida Morino, Japan

* Email Address:

* Support Hours:

Mon - Fri, 10:00 AM - 5:00 PM (JST)

* Selling Price:

Please refer to each product page.

* Shipping Fees & Additional Charges:

We offer 100% FREE shipping worldwide. There are no additional transaction fees or charges. (Customs duties or local import taxes are the responsibility of the customer, if applicable.)

* Delivery Time:

Orders are processed in 1–3 business days. Estimated delivery is 7–15 business days worldwide with order tracking included.

* Payment Methods:

Credit Cards (Visa, Mastercard, AMEX, etc.), PayPal, Apple Pay, and Google Pay. (Charged immediately at checkout.)

* Refund & Return Policy:

We do not require physical returns. If your product is defective or damaged, contact us at torqam.info@gmail.com with your order number and photo/video proof within 30 days of delivery for a free replacement or a full refund.